Refund Policy

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If you are not entirely satisfied with your purchase for whatever reason, you may return it for a full refund, less the shipping costs.


You have 30 calendar days to return an item from the date you received it.

Your item must be returned in the original packaging.


Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.

If your returned item is complete — even if it is damaged or defective, we will initiate a full refund to your credit card (or original method of payment), less the shipping costs.

You will receive the credit within a few days, depending on your card issuer’s policies.

Return Shipping

You will be responsible for paying the shipping costs for returning your item, and may use the carrier of your choice (UPS, FedEx, or USPS). Shipping costs are non-­refundable.

Returned items should be sent to:

Ice Meister, LLC

13816 Lexington Place

Westminster, CO  80023

Contact Us

If you have any questions on how to return your item, contact us.

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